Last Updated: 19.9.2026 

Hop To It Bunnies Would like to thank you for shopping at www.hoptoitbunnies.com.au  

If you are not completely satisfied with your purchase, we are here to help. 

1. Return Window 

You have [7] calendar days from the date of delivery to request a return. 

2. Item Condition 

To be eligible for a return, your item must meet these rules: 

• Unused and in the same condition that you received it. 

• In the original packaging with all tags attached. 

• Accompanied by the receipt, order number, or proof of purchase. 

3. Non-Returnable Items 

Certain types of goods cannot be returned: 

• Personalised or custom items. 

• Final sale or clearance items. 

4. Initiating a Return 

1. Email our support team at shop@hoptoitbunnies.com.au with your Order Number and the reason for return. 

2. Pack the item securely in its original packaging. 

3. Ship the item to our return address using the provided shipping label or your preferred carrier. 

5. Return Shipping Costs 

Return shipping costs are the responsibility of the customer. 

6. Refunds 

Once we receive and inspect your item, we will notify you of the approval or rejection of your refund. 

• If approved, your refund will be processed within [5] business days. 

• A credit will automatically be applied to your credit card or original method of payment.